Thirty One Gifts Corporate Office

How would you rate your experience with Thirty-One Gifts ?

[Total: 8 Average: 2.1/5]

Thirty-One Gifts Corporate Office Address

Thirty-One Gifts LLC
3425 Morse Crossing
Columbus, OH 43219

Contact Thirty-One Gifts

Phone Number: 614-414-4300
Fax Number: N/A
Website: http://thirtyonegifts.com
Email: Email Thirty-One Gifts

Thirty-One Gifts Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Thirty-One Gifts Executives

CEO: Cindy Monroe
CFO: Jon Snyder
COO: Annie Kerregan

Thirty-One Gifts History

Thirty-One Gifts was founded in 2003 by current CEO Cindy Monroe.  Monroe founded the company in the basement of her Chattanooga, TN home.  Equipped with a sewing machine, Monroe wanted to fill the void she noticed in the personalized gifts industry while working as a consultant for Pampered Chef.

In 2009, sales were $38 million.  In 2010, sales reached $100 million.  The next year, $482 million, followed by $782 million in 2012.

In 2011, the company was forced to put a freeze on accepting new consultants as they were overwhelmed with signups (over 5,000 per month).  The company was forced to lay off 182 people in 2012 due to large capital investments in infrastructure to help with brining on more consultants.  As a result, sales were flat at $760 million for 2013.

In late 2014, the company acquired Utah based jewelry company, Jewel Kade.

In 2015, the company has more than 2,000 employees and 100,000 independent consultants.  The company is now headquartered in Columbus, Ohio.  Cindy Monroe is still the CEO of the company.  Her husband, Scott, serves as the Chief Brand Officer.

Thirty-One Gifts FAQs

Question 1: What is the phone number for Thirty-One Gifts?
Answer 1: The phone number for Thirty-One Gifts is 614-414-4300.

Question 2: Who is the CEO of Thirty-One Gifts?
Answer 2: The CEO of Thirty-One Gifts is Cindy Monroe.

Question 3: Who founded Thirty-One Gifts?
Answer 3: Thirty-One Gifts was founded by in .

{ 10 comments… read them below or add one }

GM June 8, 2018 at 9:46 am

Today is June 8th and I received the “Sun’s out, Fun’s out” flyer special for June 1 – July 31, yesterday from my consultant. I am so NOT satisfied with you company!!! A co-worker and myself went on line yesterday to place an order for the Essential Storage Tote in the new camper design and it was not showing on line. My consultant called her director today and found out they all were sold out on June 1st. This is the 1st day that they came out. UNREAL!!!! Did you get have 10 of them? Was it a black Friday rush?? This is not like Thirty One. I have ordered for many years and just had an $700 order several months ago but it will probably be my last.
I know that this is not my consultants fault because she is so fantastic. This is a Corporate fault. What is the problem?
I anxiously await your reply.

Reply

Vanessa June 7, 2018 at 12:16 pm

I ordered 2 items, that ended up becoming “back ordered”. However, I leave for vacation next week and truly wanted the items for the trip, which is why I ordered them in the first place. NOTHING was Embroidered. If you sell items that says “while supplies last” why did my items become “back ordered”? Who took precedence over me to be able to receive their items… Plus delivery needs a signature and I’ll be on vacation next week which means my items may be returned depending on when they finally get shipped… Truly disappointed in the way I’ve been done and my Consultant has been very apologetic through the entire horrible process that isn’t her fault…

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Sara Belanger January 7, 2018 at 5:18 pm

I have reached out to a couple of consultants to find a particular shoulder strap and no one even bothers to respond to me. I have a bag I love, but would like the shoulder strap. Can someone please contact me?

Reply

Liane westlake January 15, 2018 at 11:44 pm

I’d love to lend you a hand. Drop me an email and let’s see if we can track down a shoulder strap for you.

Cheers.

Liane

Reply

Kathy Broman November 12, 2017 at 7:26 pm

I hate to complain it’s not about your products it was the lady doing my party..she did not interact with me at all through whole online party process…then order was in a week before she message me to set up pickup to meet.then I was told I get free gift from her for having party..No free gift I text then she says I took 2nd deal. Which was 5.00 off my order which I never got..says remind her next time..i will never order from her again she need more training on being a consultant..just was irritating process. I hate complaining.

Reply

Kim May 20, 2018 at 12:06 pm

I would be happy to do an online party for you and have it exceed your expectations. Feel free to email me if you’re interested and I promise to make it right for you!

Email: kntyl26@ gmail.com

Reply

Elaine October 2, 2017 at 3:01 pm

Its been months and have not heard about product support. Ordered a backpack this summer for sons graduation and it arrived with staps half sewn and i haven’t been able to get an acceptable answer. I want this made right. Please help!

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Steffani November 13, 2017 at 1:49 pm

Elaine if you can please send me a message, I’ll be glad to see if I can help you.

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Kris June 21, 2017 at 10:48 pm

I placed an order with Sarah Greene from Massillon, Ohio in May. She ordered the wrong key fob. She keeps saying she’s going to check into why I haven’t received the correct one but can never get an answer. I’m not happy with her or the customer service that I’m receiving. I want the fob or my money back immediately. I’ll never order again from her.

Reply

Steffani November 13, 2017 at 1:50 pm

Kris – has this been resolved?

Reply

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